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CWT enforces service resiliency with appointed Chief Risk Officer

New position strengthens success of digital strategy

Amsterdam - February 14, 2017


Carlson Wagonlit Travel (CWT) today announces the appointment of Kathy Orner to the role of Chief Risk Officer.

 

Orner will focus on ensuring global business continuity including responsibility for client privacy, disaster recovery and crisis management. She will also oversee CWT’s risk governance strategy while continuing to lead enterprise risk management and the global security organization.

 

“A key component of the CWT 3.0 strategy is building a world-class consumer-grade customer experience though digital innovation,” says Andrew Jordan, CWT’s executive vice president, chief technology officer. “Delivering the digital difference 24/7 requires the highest levels of resiliency, so potential risks must be identified and countered. Kathy’s extensive experience in governance, risk management, business resiliency, security and audit make her ideally placed to drive this critical function for us.”

 

Orner joined Carlson in 2006 as vice president and chief information security officer (CISO).

 

 

About CWT

CWT is a global leader specialized in managing business travel and meetings and events. CWT serves companies, government institutions and non-governmental organizations of all sizes in nearly 150 countries and territories. By leveraging both the expertise of its people and leading-edge technology, CWT helps clients derive the greatest value from their travel program in terms of savings, service, security and sustainability. The company is also committed to providing best-in-class service and assistance to travelers. In 2015, sales volume for wholly owned operations and joint ventures totaled US$24.2 billion. As part of its commitment to responsible business, CWT is a signatory of the United Nations Global Compact Ten Principles. For more information about CWT, please visit our global website at www.carlsonwagonlit.com. Follow us on Twitter @CarlsonWagonlit and Linkedin

 

 

Media contacts

 

Chris Reese

CWT Global

+1 763 614 1773

+1 651 357 0877

chris.reese@carlsonwagonlit.com

 

Alistair Hammond

CWT Global

+44 203 353 1454

+44 771 7730 0441

alistair.hammond@carlsonwagonlit.com