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Accessibility for Ontarians with Disabilities Act
The Accessibility for Ontarians with Disability Act
Customer Service Standard
Carlson Wagonlit Travel Commitment
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA, 2005), Carlson Wagonlit Travel (CWT) has developed a policy to ensure that persons with disabilities have equal access to programs, services, goods and activities at CWT.
CWT is committed to excellence in providing goods and services to members of the public and third parties.
For access to our policy or if you have any questions or inquiries on our Customer Service Standard Policy please contact the Human Resources Department at cwt-canadahr@carlson.com or (416) 679-6443. Individuals who are restricted by a disability from requesting a policy using email or telephone may request a copy of our Policy from a CWT Representative at any of our Ontario locations. With your input, CWT will strive to provide a copy of our Policy in a manner that considers any disabilities you might have.
