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Louise Gardiner
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Senior Director, Leisure Travel Canada
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As Senior Director, Leisure Travel Canada, Louise Gardiner is responsible for setting and implementing Carlson Wagonlit Travel’s leisure strategy for Canada. She will be responsible for the overall leisure operational execution of 150 leisure travel locations which represent over $1B in sales within Canada for both the Leisure and Local Business (LLB) branches as well as the Associate Franchise Network. She will lead CWT’s Membership Marketing area and will continue to develop existing and new associations with strategic membership partners. Gardiner will work closely with our preferred vendors in ensuring we maximize vendor relationships.
Louise brings 32 years of experience in the Leisure travel industry and has a proven track record in running successful operations and building strong teams. Since joining CWT Canada in 2004, Gardiner managed branch fulfillment for both the leisure and mid-market corporate segments. She also oversaw the Associate Franchise Network, and was instrumental in ensuring all branches delivered a consistent service and product offering across Canada for all CWT’s preferred membership customers.
Prior to joining Carlson Wagonlit Travel, Gardiner was Vice President of Tripcentral.ca and the Meissner Travel Group of agencies in her home town of Kitchener Ontario. During this time she was honoured with the CWT Outstanding Associate Branch of the Year and the KW Better Business Bureau Integrity Award. She is currently a Past President of the Rotary Club of Kitchener and was nominated as Kitchener Waterloo Woman of the Year for her philanthropic Rotary service.
Gardiner, a member of the Executive Team, is based in Toronto and reports directly to Sherry Saunders, Senior Vice President and General Manager, CWT Canada.
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