Canada


Account Executive, Meetings and Events

Description

Join an exciting world class organization that has been voted for the prestigious award of Top 100 Employer for three consecutive years. CWT Meetings & Events delivers more than 15,000 unique events to almost one million participants with our staff of 800+ professionals in 40+ countries.

CWT is currently seeking to fill the position of Account Executive, Meetings and Events to penetrate existing house accounts with the purpose of seeking new/additional sales opportunities. This role develops a territory plan on assigned accounts with the purpose to retain and strategically develop additional revenue streams and profitability. This role will work closely with Program Managers and executive owners. 


Responsibilities/Relationships

• Achieve pre-established retention, revenue (renewal & up-selling), profitability, and satisfaction goals annually
• Develop annual business plan to support client objectives and increase CWT service penetration.
• Support new client sales opportunities.
• Document and recommend process, savings, or program improvement opportunities via regular program reviews (post-program, quarterly or annually based on client size & scope) and which highlight the value CWT delivered to the client.
• Respond to Request for Proposals (RFP) from client assigned accounts as required using collected travel data and financial analysis.
• Prepare and deliver client presentations
• Liaise with Land and Air Operations management group regarding program operation strategies
• Create a detailed Scope of Work for each program and manage changes to scope (scope creep) including collecting additional financial compensation
• Maintains visible relationship with client as key client owner
• Prepares Agreements managing the process through to signing
• Review final reconciliations with cost savings/cost avoidance reports to be reviewed with clients 30 days after group has travelled
• Selling and consulting to clients all opportunities and services available through CWT M&E, including enterprise SMM programs in conjunction with M&E BD Directors



Skills

Qualifications
• Minimum three years experience working in a meetings and incentive management role and the ability to work in partnership with a Corporate client base
• Bachelor’s degree preferred
• Ability to travel as required


CWT Competencies required:

o Focus on the Customer - Fosters a customer-centred environment where the customer perspective is central to the thinking, discussions, and decisions, and ensure delivery of exceptional value to the customer.
o Influences and Engages others: Presents a compelling case for ideas, and inspires others to excel through personal commitment to a common vision or goal
o Persuasive-Selling: Actively focusing on selling, up-selling and using appropriate behaviors that influence, convince and persuade others to buy-in and commit to ideas and recommendations.
o Persistence: Taking an approach to selling, negotiations, conversations and projects that demonstrates determination and commitment to achieve success.
o CWT Acumen: Actively pursues and maintains up to date knowledge of CWT’s products, services, systems, tools, processes and strategies
o Drive for Results: Demonstrates and fosters a sense of urgency, persistence, and accountability to take the actions required to achieve results
o Demonstrate Commitment: Model energy and optimism under trying circumstances, continuously stretch oneself to grow, adapt and meet new demands, navigate new situations and improve results.
o Foster Open Communication: Communicate effectively through active listening and skillful expression of own points of view, keep people informed, and promote an environment in which people communicate honestly, respectfully, and openly.

o The ability to liaise with key decision makers at all levels within an organization
o Aptitude for financial management
o Excellent presentation skills
o Ability to work independently and manage a client base
o Have an aptitude for sales technique and the ability to sell other CWT services
o Strong initiative and the ability to work in partnership with the operations & product teams
o Strong computer skills in Word, PowerPoint and Excel.

Application Deadline
May 22, 2012
Send Resume to
hireme@carlsonwagonlit.com
Notes
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls, please.