Colombia


 

CWT Product

CWT Portal

CWT offers an online solution to centralize access point to all their services based on the WEB providing, the following benefits:

 

  • Communication centralized with all travelers providing visibility of the travel programme and creating savings in travel costs by optimizing the performance of the travel policy.

  • Administration flexible content, enabling managers to post news and travel documents related to their corporate needs.

  • Content such as travel, information destinations, security alerts, maps, currency converters among others, improves productivity and enables decision-making foundation with streamlining the process of planning and booking trips.

  • A direct access to travel application, improving efficiency in the experience of planning and booking trips.



CWT Portrait

CWT offers to their customers a unique tool based on the WEB for the administration of the profiles that can be accessed by travelers, travel coordinators or consultants CWT have a separate database and securely integrated with the dealers of CWT . High performance in the administration of profiles, synchronizing the profile of the traveler with global distribution system and the tools of self-booking online. Portrait has included the following features and benefits:

  • Profile Information stored in a secure database .

  • Capacity simple access from the portal or from the client intranet .

  • Access via Internet for travelers and travel coordinators .

  • Security information control

  • Ensuring the implementation of the profile information on each reservation

  • Maximizing user efficiency, reducing the cycle .

  • Convenient access 24 / 7, 365 days a year .

  

CWT Resolve

CWT Resolve , CWT Resolve, is a global system for monitoring customer service, which allows CWT to improve the process of receiving comments and observations (commonly called feedbacks) from customers and attendants, through ways, whether by telephone, mail or written correspondence.

  

Cwt Resolve, environment is based on the internet, these way travel consultants and travel and travel agents can access the application from the CWT network, also is user for the CWT offices that are not part of CWT connection . CWT Resolve improves processes for receipt of comments and observations (both positive and negative) of the clients, providing supervision and monitoring of issues and trends related to service. By tracking problems associated with suppliers, we offer our customers assistance in their dealings with them, and help them solve these problems faster. CWT Resolve also facilitates the CWT consultants trainng and advisers CWT on internally problems, allowing them to constantly improve the service we provide to our customers

  

Herramienta de Auto-reserva en Línea

Many companies are moving in the adoption of e-business models and solutions WEB purchases to reduce costs. In CWT we developed a bid to unify consistent with the maturity of our client, the implementation geographical, and the complexity of their travel policy tools that will enable travellers to plan, coordinate and book their travel directly from the Web, easily and withat losing control of the travel policy of the company.