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Air Passenger Rights extended:
Dear Carlson Wagonlit Travel Customer,
we would like to inform you about the Regulation (EC) N° 261/2004, establishing
common rules on compensation and assistance to passengers in the event of denied
boarding and of cancellation or long delay of flights. This regulation has become
effective on 17 February 2005.
Please find here an overview on the most important rules:
German
/ English
/ French
Your Carlson Wagonlit Travel Team