Germany
CWT Partner: Lufthansa
- Enjoy First Class: new lounge facilities at Frankfurt
- The boarding pass on your mobile phone makes paperless travel a reality
- Lufthansa Lounge News
- Lufthansa Business Class - arrive at your destination well rested
- A better way to fly with Lufthansa - now available on all European routes
- New Miles & More Upgrade for Lufthansa Business Jet
- Happy Birthday: 15 Years Miles & More
- Improvements in service quality at Frankfurt Airport
- Attractive new destinations from summer 2008
- Lufthansa shapes the future at Frankfurt Airport
- Online check-in at Lufthansa now with seat selection
Enjoy First Class: new lounge facilities at Frankfurt
HON Circle Members and Lufthansa
First Class passengers can look forward to a new lounge with enhanced First
Class services in Gate B at Frankfurt Airport. This will replace the two smaller
First Class Lounges, B-West and B-Central from the middle of February 2009.
With an area of 1,220 square metres, the new lounge will clearly offer more
room for relaxing and working than both its predecessors.
As a result of these extensive reconstruction works, only the B-West First Class Lounge will remain open to HON Circle Members and First Class customers until the beginning of 2009. Please accept our apologies for any inconvenience you may experience during this transitional period before the new lounge is opened.
With the new First Class Lounge in Terminal 1, Gate B at Frankfurt Airport, Lufthansa continues to pursue its aim of providing differentiated and individual services to meet the needs of its most discerning customers.
The boarding pass on your mobile phone makes paperless travel a reality
More flexible check-in and faster boarding with Lufthansa
You can now enjoy on all Lufthansa
flights within Germany even greater flexibility when checking in and board your
flight more quickly and conveniently as a result. With the innovative mobile
boarding pass, passengers receive a boarding pass with a barcode and all the
relevant information about your flight by e-mail or SMS link on their mobile
phone and can then proceed with it directly to the security control and onto
their gate.
This is how the mobile boarding pass works:
- check in via mobile.lufthansa.com portal by mobile phone or
- via the Internet (Lufthansa Homepage) up to 23 hours before your flight
- select “mobile boarding pass”
- enter your cell phone number or e-mail address
- the mobile boarding pass will arrive as a SMS link or e-mail
- additional baggage can be checked in at one of the Lufthansa baggage drop-off counters
when boarding, the barcode is read by the scanners
In addition the mobile boarding pass is now also available to HON Circle Members,
Senators and Frequent Travellers when they check in via SMS.
With the introduction of the mobile boarding pass, Lufthansa is further pursuing
its aim of offering you greater flexibility in preparing for and undertaking
your journey.
Lufthansa Lounge News
Lufthansa Lounges in Hamburg now even more comfortable
The Lufthansa Lounges at Hamburg Airport are appearing in a
fresh look since 29 July and offer you even more space in which to relax. The
Senator Lounge now has additional seats and a cosy bistro area. Elegant high
tables and comfortable benches invite guests to linger. The highlight is that
the Senator Lounge guests will continue to enjoy their own terrace with a panorama
of the airport apron – a view that's unique among all Lufthansa lounges around
the world. The Business Lounge also has been modernised with light colours and
rounded forms.
With the reopening of the two Lounges Lufthansa guests will also have separate toilet and washroom facilities. A smoker's room will also still be provided, as well as an automatic access control, which means you don't have to wait.
Lufthansa Lounges in New York (JFK) will temporarily close
The Lufthansa Lounges in New
York (JFK) will be closed as of August 16 and will remain closed until the end
of the year. In the meantime, passengers can use alternative lounges in Terminal
1. These lounges are located behind the security checkpoint and offer a place
to relax before your flight. Vouchers for the lounges will be handed out at
the Lufthansa Check-in counters.
Starting January 2009, our guests can expect a generous selection of lounges on three different levels:
- there will be a completely new Senator Lounge as well as an exclusive First Class Area with an integrated Pre-Flight Dinner area spanning 7,500 square feet (700 square meters) on the second and third levels
- on the first level, you’ll be invited to relax in a comfortable Business
Lounge with a brand new design spanning an additional 7,500 square
Lufthansa Business Class – arrive at your destination well rested
Your comfort is not just important
to us in the air. Preferential treatment starts with check-in, because as a
Business Class customer you are entitled to use Lufthansa’s convenient priority
check-in areas. In the high quality, recently refurbished Lufthansa Business
Lounges, with their exclusive comfort, bistro and office areas, a peaceful atmosphere
prevails in which you can relax, rest or work, as the mood takes you.
On board, our ergonomically designed seat lets you stretch out, relax and have a good sleep. At the touch of a button, it turns into a wide, two-metre bed, where you can abandon yourself to your dreams under the soft new cover. A laptop power socket, large swivelling, fold-down work tables and a reading lamp will make it easy for you to work.
On flights from Germany, you can enjoy excellent menus created by renowned chefs that change every two months.
In the recently developed Lufthansa Media World, moreover, you can put together your own personal entertainment and information programme from different categories. Enjoy your programme selection on a large, high-resolution, 10.4 inch screen with excellent sound quality.
To find out more about the new Lufthansa Business Class on long-haul routes, please click here
A better way to fly with Lufthansa – now available on all European routes
Thanks to a rolling programme
of product upgrades, you can now enjoy consistent and distinctive comfort with
Lufthansa and Lufthansa Regional in Europe: new aircraft, a comprehensive redesign
of the existing fleet and new and optimised ground services ensure an enjoyable
travelling experience on every flight.
In Lufthansa Business Class the seat next to you is always kept free and can be used for more storage space. The Lufthansa A300-600 aircraft have a special feature. You can look forward to exceptionally wide and comfortable Business Class seats. These aircraft will no longer have a middle seat, only window and aisle seats. The seat dimensions and greater space between seats ensure a high degree of privacy and optimal freedom of movement.
To find out more about the new comfort on European routes, please click here
New Miles & More Upgrade for Lufthansa Business Jet
Lufthansa has extended the options
for Miles & More upgrades on the Frankfurt – Newark route (outbound and
return). Besides the upgrades currently available on LH402/403, the option of
upgrading is also available from now on for the exclusive Lufthansa Business
Jet LH484/485.*
There is only one class of service on board Lufthansa Business Jet: Business Class, in which you’ll enjoy plenty of space and individual attention. Whether you need to use your time on board to prepare for your next meeting, for example, or you’d rather relax, you’ll find optimal conditions on board.
Flights depart Frankfurt daily except Saturdays at 8.15 hrs. Each day the connection will be the first Lufthansa flight to land in New York. The return flight is scheduled for 15.55 hrs.
* Offer applies exclusively to Economy Class bookings on flight numbers LH402/403 Frankfurt – Newark (and vice versa) subject to the Miles & More upgrade terms and conditions.
Happy Birthday: 15 Years Miles & More
The Miles & More success story
began in 1993 when Lufthansa launched its customer loyalty programme with seven
partners from the hotel industry and car rental business. Fifteen years later,
Miles & More is Europe's largest frequent flyer progamme with a membership
base of 15 million and over 200 diverse partners. No other frequent flyer programme
in Europe has as many members or offers so many ways of earning or redeeming
mileage credits.
To celebrate the program's 15 years, over the next six months Lufthansa and its Miles & More partners will feature a wide range of competitions and attractive offers. On completion of the virtual round-trip, further splendid prizes and surprises are in store for programme members. Start here your virtual round-trip.
Improvements in service quality at Frankfurt Airport
Lufthansa creates a new layout for departure halls A and B
Frankfurt Airport has undergone
a transformation, making it even more user-friendly. Lufthansa has rearranged
the check-in counters in Terminal 1 and in the process created three clearly
separated areas:
- Departure hall A now contains an exclusive First Class check-in area with plenty of counters. First Class travellers, HON Circle Members, Senators and Star Gold cardholders can also enjoy the opportunity to sit down here, the benefits of a ticket counter reserved for their use and short walks to the security checkpoints.
- Business Class passengers and Frequent Travellers can also look forward to hall A, to a separate check-in area which guarantees an optimal, fast service.
- Economy Class travellers and groups can check in in departure hall B, as can customers of other airlines whose check-in is handled by Lufthansa.
In addition, the number of baggage drop-off and service counters available in halls A and B has been increased. Whether you have checked in over the Internet and printed out your own boarding pass or collected it from one of the 60 Quick Check-in machines at the airport, the new facilities allow you to hand in your baggage quickly and conveniently.
The new layout will help you to find your way around the airport more easily and thus offers you even better service on the ground.
The reorganisation of halls A and B at Frankfurt’s Terminal 1 is part of an airport enlargement and modernisation programme focussed on the wishes and ideas expressed by our customers. The new hall concept will help you to feel at ease at Frankfurt Airport so that you can relax and enjoy your journey with Lufthansa right from the start.
Attractive new destinations from summer 2008
From next summer,
Lufthansa is expanding its long-haul network.
- Since 30 March 2008, Lufthansa flies daily from Frankfurt to Seattle. The thriving commercial metropolis in the US state of Washington will thus become Lufthansa’s 18th destination in America.
- On 14 April 2008, Lufthansa is launching a new daily service to the Canadian metropolis of Calgary. The city in the Province of Alberta is one of the most dynamic economic centres in Canada.
- Lufthansa is expanding its route network in China in the year of the Olympic summer games in Peking. Starting summer 2008 it will be laying on the first flights by a European airline to route newcomers Nanjing from Frankfurt and Shenyang from Munich alongside its existing services to Beijing, Shanghai, Guangzhou (Canton) and Hong Kong.
- Furthermore, since 1 April 2008 a new service is launched between Frankfurt and the 2 African destinations, Luanda and Malabo.
- Ex Munich Lufthansa is also further expanding its services to Asia. From 8 June 2008, it will operate a service to Singapore five times a week.
- Moreover, since 1 May 2008, Lufthansa offers three new services from Dusseldorf: Chicago, New York and Toronto.
In Europe, Lufthansa will also expand its route network and offer new services to Bergen, Billund, Bristol, Cluj and Klagenfurt.
Lufthansa shapes the future at Frankfurt Airport
Pier B at Frankfurt Airport is being comprehensively extended and rebuilt over the next few years – to make it fit for the future. You can then expect an even better range of services.
Among other things, this expansion includes the building of four exclusive Lufthansa Lounges. Docking positions and gates are also being constructed for Lufthansa’s new wide-bodied aircraft, the A380 and the B747-800.
As well as providing you with an enhanced service, there is a further important reason for these essential building works: the implementation of an EU regulation.
During the building works gates and docking positions will be closed and interim arrangements are being developed in conjunction with airport operator Fraport to manage this. Should unavoidable restrictions nevertheless occur during the construction period, please accept our apologies for any inconvenience.
The works are divided into five building phases and began on 7 January 2008. The building works are scheduled for completion in June 2011.
Online check-in at Lufthansa now with seat selection
More possibilities
with online check-in – boarding passes now available online for about 450 routes
Passengers flying with an electronic ticket, etix, can choose their seat now when checking in online. The choice is made easy by a graphic seat plan on the screen showing all the available seats during the online check-in process. Passengers simply select their seat on their PC, and then print out their boarding pass. Another advantage for even more flexibility:
The advantages of online check-in:
- Online boarding pass for about 450 routes
- Online check-in option is available 23 hours prior to flight departure
- Passengers with a boarding pass, printed online or at a Quick check-in kiosk, can go direct to security and from there straight to the gate
- When travelling with hold baggage, saving time by handing it in at a fast and convenient Baggage Drop-Off counter
- Many of the customer-operated kiosks at Frankfurt, Munich, Hamburg and Dusseldorf are additionally equipped with a reader, enabling passengers to identify themselves (alternatively with an ID or passport)
If you are travelling to a country which requires notification of entry data such as passport and visa information in advance of your departure, you can now enter this data conveniently on your PC as part of the online check-in process. In this way you can obtain a convenient online boarding pass for flights to Canada, Mexico, South America and for selected destinations in the Middle East and Africa.
Lufthansa’s online check-in service is set up so that you can have a relaxed start to your journey.
