CWT at a Glance

Carlson Wagonlit Travel (CWT) is the leading business travel management provider worldwide. More than 50,000 companies in more than 150 countries and territories use the extensive service portfolio of CWT and its partners. CWT creates travel policies, optimises processes, supports companies in negotiations with suppliers and handles everyday travel management.

In offering this portfolio, Carlson Wagonlit Travel acts as a long-term travel management partner to its clients, committed to deliver unparalleled service and unlocking maximum economic value. The understanding of their clients’ unique business models, company cultures and travel needs enables Carlson Wagonlit Travel – the global market leader – to deliver true knowledge and expertise in each step of the travel management process, with the overall aim always being the improvement of results.

Facts & Figures

Our mission: CWT delivers efficient and innovative solutions to optimize travel and meetings and events management, by leveraging our global reach with the best people and superior service.

CWT in 2010

A global leader present in 151 countries and territories
Nearly 19,000 employees worldwide
A diverse client portfolio of large corporations, small and mid-sized companies, government institutions and non-governmental organizations. Clients include one third of the Fortune Global 100 companies.
More than 57 million on- and offline transactions annually
US$ 24.3 billion ¹ in sales generated by wholly owned operations and joint ventures
Customer satisfaction is a driving force at CWT
- 92% travel manager overall satisfaction rate
- 96% client retention rate
(1) Actual sales volume at current exchange rates; includes air, hotel and ground transportation

Key Figures of Carlson Wagonlit Travel Hungary 2010

Sales volume 6,41 billion HUF
Over 97.000 transactions
44.700 issued air tickets
50 Employees
8% market share on the local market