CWT's new product, the GoAlert24 is a news information service
which provides automated notification of urgent developments world-wide that
have specific and immediate impact. With the increased global tension, there is
a heightened sense of concern for the safety and security of travelers around
the globe. To further equip our clients in highlighting events impacting their
travel, Carlson Wagonlit Travel has partnered with a third-party news
information service.
The news service is delivered in English only, to ensure a timely
delivery: The service will commence in December 2003, and is provided by an
industry-leading global security company. Automated emails on breaking
travel-related news will be generated 24 hours a day, 7 days a week on CWT's
behalf.
To better know and respect their travel preferences, we keep their
personal data, seat and meal preferences, frequent traveler card numbers in our
Traveller Profile system.
As the safety of our travelers is of primary importance, we
recommend them to take out individual travel insurance whenever they travel. We
provide travelers with the most convenient insurance type, corporate assist card
included.
Newsflash on promotial fares, leisure tips, airlines news, hotel
services and other travel related issues are regularly e-mailed to clients.
We offer our travelers the settlement of
their visa applications. They can obtain visas according to the Consulates rules
and handling deadlines. Foreign travelers and travel arrangers can consult about
visa issues on our visa web page Visas.
Our clients can depend on us for the arrangement of their leisure
trips as well. Leisure trips can be tailor-made by our travel consultants, who
give the best tips taking into account the traveler's means and requirements. We
are also selling the programs of reliable travel agencies being in partnership
with us.
We deliver travel documents to the premises of our corporate
clients on request and provide travelers with airport shuttle tickets and
airport taxi vouchers if required.