United Kingdom


 

Head Office

Branch Support Analyst
Potters Bar
 
Service Development now has a vacancy within its Branch Support Team.
 
Branch Support provides help and assistance on all branch operational applications and processes and the development of new applications.
 
This position would be suitable for someone in Branch Operations, with a Travel Consultant Support background and has a desire for a challenge. The position is office based, but the location could be flexible; however, all training will be given in Potters Bar.
 
The candidate must have a good working knowledge of a GDS system (such as, Galileo, Sabre or Amadeus) and Branch Operations. They must be familiar with the booking processes and the use of scripts (for example, Turbo Sabre, the Galileo VB Applications available on Launchpad or the Amadeus WRE scripts) HARP and Webfares
 
Some knowledge of other front office booking applications such as, Trainline, Talisma, CSA, refund database, etc would also be beneficial. In addition, having experience of Wings FOLF & booking files, cashbox, aged debt and litiges, BSP Link & TravAutomation would be helpful, but not essential.
 
The candidate must be proficient in computer skills, be self-motivated and have basic trouble shooting skills. For example, perhaps having experience in restoring ticket, invoice or itinerary printing.
 
To apply please forward your CV to Lynn Ashall, Branch Support Manager, UK with a covering letter lashall@carlsonwagonlit.co.uk.  Should you wish to gain further information or have any questions, please contact Lynn Ashall on 01707 667818.
 
Closing date 16 th October 2008