Emergency Assistance
If you are a CWT traveler with last-minute, after-hour changes and emergencies while travelling, please call one of the numbers outlined below:
EMEA Travelers
For
Europe, Middle East and Africa Travelers
, please use the following emergency contact number:
Heathrow 24-Hour Service Center
+44 208 757 9000
US & Canadian Travelers
Corporate/Business Travelers:
Select the option that most closely describes your situation:
- If you have an itinerary with your 1-800 number, use it — this will be fastest.
- If you do not have an itinerary, call your company travel department or visit your company intranet for travel procedures.
- If you are enroute and require emergency assistance, call 1-866-361-5078.
- For non-emergency corporate travel inquiries, click here.
Military & Government Travelers
- If your travel office is open, call them—
this will be fastest.
- To find your travel office telephone number, click here. Type the agency or duty station that issues your travel orders in the Search box.
- If your travel office is closed and you are enroute, use the telephone numbers below:
- USA: 1-866-576-4635
- Germany: 0800 826-8960
- Italy: 800 870813
- Belgium: 0800 72775
- Netherlands: 0800 022-4413
- United Kingdom: 0500 893643
Latin America Travelers
-
Argentina - Toll free calls within Argentina 0800-122-CWT0 (2980)
For calls outside Argentina 00 54 11 5555-2295
We assign Mobil phones to attend all the emergencies of our clients (National service).
-
Brazil - Heathrow Emergency Service Center (44) 208 757 9000 & US 24H Assistance (1) 800 315 0375. We assign mobile phones.
-
Chile - Heathrow Emergency Service Center (44) 208 757 9000 & US 24H Assistance (1) 800 315 0375.
-
Colombia - Heathrow Emergency Service Center (44) 208 757 9000 & US 24H Assistance (1) 800 315 0375. We assign mobile phones to attend all the emergencies of our clients (National service).
-
Mexico - Heathrow Emergency Service Center (44) 208 757 9000 & US 24H Assistance (1) 800 315 0375.
-
Peru - Local Emergency Service: 51 1 9995-0783 (out of time working hours only). Available for, any information from day of travel; fligths departure time or delays and any emergency.
- For International Assistance: Heathrow Emergency Service Center (44) 208 757 9000 & US 24H Assistance (1) 800 315 0375.
Asia Pacific Travelers
-
Australia - 1300 302 578 - toll free within Australia only
+61 2 8666 1714 - outside Australia
-
China, Hong Kong, India, Indonesia, New Zealand, Singapore, Thailand - Heathrow Emergency Service Center (44) 208 757 9000
-
Japan - Contact the local offices
For all other countries (partners), please click here
A call to the Emergency Service Center may result in additional cost. Please verify with your
travel manager.