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News Releases 2010

Corporate developments and new services and solutions

Carlson Wagonlit Travel’s Emergency Service Center at Heathrow Celebrates 20th Anniversary | December 22, 2010

Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, is honoring 20 years of continuous service at its Heathrow Emergency Service Centre (ESC), a 24/7 traveler assistance center for CWT clients. Since its creation in 1990, the ESC has seen its staff grow by more than 10 fold and clocked more than 10.5 million minutes of non-stop traveler emergency service for CWT clients in 58 countries.
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CWT Telepresence Helps Clients Seamlessly Integrate Telepresence Into Their Managed Travel Program | November 3, 2010

Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, has launched an enhanced service offering designed to help clients seamlessly integrate telepresence into their managed travel program. CWT Telepresence is a packaged, end-to-end solution with four components: strategy definition, change management and decision support, booking and fulfillment, and reporting and optimization.
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CWT Names Three Senior-Level Executives to New Positions | October 21, 2010

rlson Wagonlit Travel (CWT), a global leader specializing in business travel management, has named three of its senior-ranking executives to new positions on a global or regional level, the company announced today.
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2000th CWT Diagnostic Represents Important Milestone in CWT Travel Program Optimization | October 18, 2010

Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, achieved a major milestone in its commitment to help clients optimize their travel programs. The company recently conducted the 2000th CWT Diagnostic, a comprehensive performance assessment and strategic action plan based on what CWT calls the Eight Key Levers to Effective Travel Management.
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CWT Traffic Increases Nearly 17% in First Six Months of 2010 | July 29, 2010

Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, handled nearly 29.4 million transactions during the first six months of this year, a 13.2 percent increase compared to the same year-earlier period. Traffic totalled US$12.3 billion , up 16.6 percent.
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CWT Issues Research Showing Companies Can Save 10-25% by Applying Best Practices to Meetings and Events Management | June 23, 2010

Companies can save on average 10 percent to 25 percent of their Meetings and Events (M&E) spend when they apply best practices to policy and compliance, sourcing, and processes, according to the latest in-depth study from the CWT Travel Management Institute, the research arm of Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management. Meetings and Events: Where Savings Meet Success was conducted in collaboration with CWT's M&E technology partner StarCite.
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A World Leader in Telecom Consolidates Its Global Travel Program With Carlson Wagonlit Travel | May 25, 2010

Ericsson, one of the world's leading providers of technology and services to telecom operators, has selected Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, to manage its travel program in 30 countries around the world.
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Carlson Wagonlit Travel Globalizes Its Energy Services Division | May 19, 2010

Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, has created a new global organization for its Energy Services division, to offer integrated services worldwide to the company’s growing portfolio of energy-related clients. Gary Pearce, who led the team of highly experienced CWT Energy Services professionals based primarily in Houston, Texas, has been promoted to the position of senior vice president, global energy services. He will now oversee a global team that includes not only U.S.-based experts but newly appointed senior directors in EMEA (Europe, Middle East, Africa), Latin America and Asia Pacific.
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Travel Agencies, Travel Management Companies, and GDSs Announce Support for Standards to Enable Shopping, Sale of Ancillary Products Across Distribution Channels | May 11, 2010

Carlson Wagonlit Travel is among the travel management companies, online agencies, and GDSs that announced plans to implement recently developed industry-wide technology standards to enable shopping, booking, payment, and reporting of ancillary services.
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Carlson Wagonlit Travel Acquires Gateway Travel Management of Pittsburgh | May 10, 2010

Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, today announced it has signed a definitive agreement whereby CWT has acquired Gateway Travel Management (GTM), a privately held regional travel management company based in the Pittsburgh, Pennsylvania, area.
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CWT Extends Several Key Products and Services to Mobile Platforms | May 4, 2010

Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, has signed non-exclusive, global referral agreements with conTgo and WorldMate, enabling the company to extend some of its key products and services to SMS and smartphone platforms, which are provided by each supplier respectively. This is the first phase of an extensive plan CWT has to increasingly offer its products and services via mobile channels and social networks.
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CWT Offers Tips for Dealing with Volcanic Ash Fallout | April 21, 2010

With European airspace open, after several days of flight restrictions connected to the cloud of volcanic ash hovering over the region, Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, is offering travel managers and travelers some important tips to help them effectively deal with the situation.
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CWT Operations Working Overtime to Accommodate Business Travelers Impacted by Volcanic Ash that is Disrupting Travel to and From Europe | April 16, 2010

Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, is keeping many of its business travel centers in Europe and North America open over the weekend to help travelers who may be impacted by airport closures, flight delays and cancellations resulting from a high-altitude cloud of volcanic ash from Iceland make alternate plans.
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CWT Names Jean-Luc Duchemin EVP Global Human Resources | March 17, 2010

Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, has named Jean-Luc Duchemin executive vice president global human resources, effective April 6, 2010. Mr. Duchemin will be based in Paris and report to CWT president and chief executive officer Douglas Anderson. He will also be a member of the company’s global executive team.
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CWT Connect Now Brings Innovative Approach to European Mid-Market | March 10, 2010

Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, has launched in Europe CWT Connect Now, an end-to-end travel management solution created to meet the specific needs of small and mid-size enterprises (SMEs) with or without a managed travel program. A specially designed online booking tool that offers the features and functionalities most important to SMEs is among the major components.
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Carlson Wagonlit Travel introduces new service to assist clients to book conference tickets | March 9, 2010

Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, has launched a new offering in Asia Pacific specifically for booking conference tickets. CWT has teamed up with Conference Bay, an online conference booking company that specializes in acquiring tickets and connecting business travelers to conferences around the world.
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CWT Performance Indicators for 2009 Reflect Clients’ Cost-Cutting Measures and Their Satisfaction with the Company | February 17, 2010

Key performance indicators for Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management, testify to the unusual challenges the travel industry and most other businesses confronted during the global recession of 2009, the company reported today.
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Carlson Wagonlit Travel Wins Innovation Award for Hotel Booking Tool - CWT Room Select | February 12, 2010

Carlson Wagonlit Travel (CWT) UK & Ireland, the leading business travel management company, won an Innovation Award for its hotel booking tool, CWT Room Select, at the Business Travel & Meetings Show in London.
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CWT Survey Shows Travel Managers Remain Focused on Savings | February 1, 2010

Optimizing hotel spend, improving traveler compliance, optimizing simple bookings, and driving air and ground transportation savings are the top four areas of higher priority for travel managers in 2010, according to a recent report published by Carlson Wagonlit Travel (CWT), a global leader specializing in business travel management. The report also offers a full range of best practices for deriving greater value from managed travel programs.
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Carlson Wagonlit Travel Named ‘Best TMC’ at Business Travel Awards | January 19, 2010

Carlson Wagonlit Travel (CWT) UK & Ireland, the leading business travel management company, was named ‘Best Travel Management Company (more than 250,000 UK transactions annually)’ last night at the Business Travel Awards in London.
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