Isabelle Koch is responsible for developing and implementing external communication programs worldwide for Carlson Wagonlit Travel. She is based in Paris and is a member of the global executive team.

In her role, Koch develops communication programs that promote the innovative products and services that help CWT clients optimize their travel program, as well as CWT’s expert research into effective travel management practices. She oversees media and industry consultant relations, collateral sales and marketing materials, the company's global Website, intranet, and client meetings and events, as well as CWT’s presence at international industry events.

Koch has extensive experience in the travel industry. She joined CWT in 1999 as commercial and marketing director for CWT France and later became vice president. In 2004, she was named vice president sales and marketing EMEA (Europe, Middle East, Africa).

Before joining CWT, Koch was commercial director for British Airways in France. She subsequently moved to Air France, where she was managing director for the United Kingdom and Ireland. She also held the position of vice president sales and distribution for Disneyland Resort, Paris. Her first professional experience was in information technologies with the French multinational Bull.

A French citizen, Koch has an international law degree and is also a graduate of the Dijon Business School.