Global

Crisis Communications

Quickly and efficiently communicate in a crisis

CWT personnel carefully survey world events and ensure clients are rapidly notified of travel risks through alert messages sent by telephone, email and/or SMS.

When crises occur, CWT’s thorough crisis communications process includes effective communication as well as response and recovery procedures, to ensure clients are informed and travelers well protected.

CWT can provide corporate travel managers with the ability to directly communicate with the affected travelers during an incident, allowing them to deliver company-specific instructions quickly. CWT program managers play a key role by continuously reporting to and updating clients to ensure they have accurate information to best assist their travelers.