Compliance & Performance Measurement

Providing accurate and substantiated performance measurement metrics

Carlson Wagonlit Travel works with its clients to monitor travel program compliance and performance, tracking progress and driving continuous improvements.

To prove the success of your travel program improvement efforts, you must have reliable and easily communicated performance measurement statistics. Our professional account management staff assist clients in measuring and reporting progress on their travel program’s performance by providing regular business reviews consistent globally, tied to the client’s goals and objectives. Cost savings and improvement steps are measured and reported consistently so you can show clear progress towards your goals over time.

Ongoing Progress Measurement

Additionally, client travel management personnel can access immediate information on their travel program goals and their up-to-the-minute progress towards them via the CWT Program Management Center. This powerful tool offers convenient and easy-to-read graphical displays of performance measurement that can be shared with others in your company as needed. The CWT Program Management Center has the unique ability of measuring not only the standard data about bookings, but also comparing that data to your travel program goals, giving you a clearer picture of what the data means.

For CWT Solutions Group initiatives, opportunities are identified through detailed and robust client data analysis; and performance is measured by before-and-after data analysis. This process ensures that success is fact-based and demonstrable to senior management, allowing for immediate access to specific detailed information as needed.

Understandable reports

All of our performance measurement metrics are presented in a factual and synthesized form that can be shared within your organization with senior management for validation and with business unit leadership for support of your program goals.

Beyond simply measuring performance, the trained professionals of CWT can help you seize control of your total spend and travelers’ behavior; driving past mere data to actionable intelligence. CWT can integrate data from a variety of sources–pre-trip, post-ticket, credit card, and expense management –to help travel managers and procurement professionals track and optimize their travel programs on an ongoing basis. With multiple data sources and analysis of each step of the end-to-end T&E process, CWT can help ensure the information can be acted upon and drives compliance to your travel program.