“If People Are Aware of Price Differences, They Care”

Birgit Schenscher, Global Purchasing Director, Services, at Henkel, explains how her company saved nearly US$6 million (€4 million) in one year by updating the travel policy and reinforcing compliance.

Birgit Schenscher
Global Purchasing Director - Henkel

Henkel, a world-leading brands and technology company, has achieved impressive savings since reviewing its travel policy in 2006. Just one month after communicating new global guidelines, the average ticket price had decreased by approximately 3 percent and one year later the company had saved nearly US$6 million (€4 million) or 8 percent of air spend and 6 percent of overall travel spend. Yet the expert who led the changes, Birgit Schenscher, remains matter-of-fact: “If people are aware of price differences, they care. You have to show the opportunities and then show the achievements.” In this interview, Ms. Schenscher explains how Henkel has instituted policy improvements and reinforced compliance worldwide.

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