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Service Configurations
Savings and program objectives must be carefully balanced with the needs of travel arrangers.
A range of key factors, such as the
company’s ability to
manage change and switch to a more
standardized, automated system, also need to be taken into account.
The main available service configurations each best serve different priorities, and these should be discussed with the travel management company, along with service level agreements.
To reap the full benefits of a service configuration, companies should ensure they have an effective travel policy in place with measures to reinforce compliance. Finally, companies benefit from efficient access to content through global distribution systems.
Also read the other key findings:
Online booking
Traveler Services
Travel and Expense Management
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