Global



Business Traveler Services

Finding the Right Fit

Traveler and Transaction Services

As business travel spend grows in tune with the global economy, travel managers need to keep focusing on their two most important objectives: driving savings while keeping travelers safe, productive and happy while on the road.





This report examines four main areas:

  • How to find the right balance between online and offline services
  • Which service configurations are most relevant in different contexts
  • The main traveler services that bring value to the travel program
  • What the best practices are in travel and expense management

Based on in-depth surveys, analyses of transactions and case studies, CWT explains best practices and suggests ways for companies to ensure the right fit between the available solutions and their program objectives.

Read more

Media call: Business Traveler Services: Finding the Right Fit – June 30, 2011


Media presentation

 


In-Depth Research

Business Traveler Services: Finding the Right Fit

The CWT Travel Management Institute has published Business Traveler Services: Finding the Right Fit, a report detailing the results in-depth research.



Key Findings

Online booking

   

Online booking
Proven benefits of tailored implementation

Service configuration

   

Service configuration
A balancing act between different needs


   

   

Traveler services

   

Traveler services
Seven services that stand out

Travel and expense management

   

Travel and expense management
A growing focus area

Previous Research

Toward Excellence in Online Booking

The CWT Travel Management Institute has published Toward Excellence in Online Booking, a report detailing the results in-depth research.




Next lever: Hotel

Business Traveler Services: Finding the Right Fit

Bringing innovation
to the equation

>Discover Solutions Group

CWT Solutions Group - Helping Organizations Re-think Their Approach to Business Travel

>Read the news release