Global

The CWT Travel Management Institute produces white papers to explore a wide range of key issues impacting business travel. Proposed in a short two- to four-page format, these papers aim to provide clear perspectives on major industry developments and propose practical solutions for travel managers.

Latest Publication

Travel Stress Index: The Hidden Costs of Business Travel
April 2013 - 4 Mb
Latest findings from CWT indicate that traveler-focused policies, taking into account the impact of trip-related stress, could help companies improve traveler wellbeing at the same time as improving corporate productivity by up to 32%.

Following on from its study of the main categories of stress triggers for business travelers, CWT has developed an algorithm-based tool, called the CWT Travel Stress Index (TSI), which measures the financial impact of lost productivity incurred through trip-related stress.

The Eight Key Levers

Mastering the Maze: a Practical Guide to Air and Ground Savings
June 2012 - 1,4 Mb
This research by the CWT Travel Management Institute helps travel managers find their way round even the most sophisticated air and ground programs. Summarized in this white paper, the report investigates three main areas: proven ways to optimize air sourcing, key policy items and tools for improving air booking behavior, and advice for improving the ground transportation program.

Business Traveler Services: Finding the Right Fit
June 2011 - 600 Kb
This CWT research answers four main questions: How can travel managers find the right balance between on- and offline services? How to find the most relevant service configuration? Which services and features do travelers and travel arrangers expect, and which add real value? And finally: How do companies best manage expenses?

Meetings and Events: Where Savings Meet Success
June 2010 - 560 Kb
The latest in-depth research by the CWT Travel Management Institute shows that organizations implementing best practices can increase the impact of meetings and events while saving 10-25 percent over three years on average. The report highlights three key findings, including a step-by-step approach companies can take to maximize return on investment in M&E.

Room for Savings: Optimizing Hotel Spend
July 2009 - 180 Kb
The latest in-depth research by the CWT Travel Management Institute brings actionable insights to companies aiming to manage their hotel spend more effectively. Three key findings highlight both the issues facing travel managers and best practices that enable companies to achieve savings while enhancing service and security for travelers.

Eight key levers to optimize a travel program
August 2008 - 260 Kb
In the second edition of Effective Travel Management, published in June 2008, CWT has updated the eight key levers to optimize a travel program, first presented in 2005. The levers remain focused on savings, service and security while addressing more recent concerns over environmental protection, duty of care and sustainability. In addition, findings and best practices from in-depth research conducted by the CWT Travel Management Institute provide new insights into online booking, program consolidation, and travel policy and compliance.

Playing by the Rules: Optimizing Travel Policy and Compliance
May 2008 - 320 Kb
CWT has conducted in-depth research into travel policy design and compliance. The resulting report, Playing by the Rules: Optimizing Travel Policy and Compliance, provides actionable insights to help travel managers evaluate their own policies and compliance measures and uncover opportunities for savings.

Global Horizons: Consolidating a Travel Program
May 2007 - 330 Kb
CWT has conducted in-depth research into travel program consolidation. The resulting report, Global Horizons: Consolidating a Travel Program, provides a practical overview aimed at helping companies evaluate the benefits, understand the prerequisites for achieving them and identify the keys to success in the consolidation process.