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- Delta introduces Spanish-language self-service kiosks
- AA opens first-class lavatories to all travelers
- Fairmont offers eco-friendly meeting planning
Delta introduces Spanish-language self-service kiosks
Delta Air Lines, as part of a broader globalization effort, recently incorporated Spanish-language capability into its self-service kiosks at airports the airline serves in the United States and Puerto Rico. The touch-screen check-in machines are identical to their English-language counterparts and were designed to make the check-in experience more efficient.
Delta has introduced 60 routes to 58 destinations in Latin America and the Caribbean over the past two years, and the new kiosks were designed to cater to the airline’s growing Spanish-speaking customer base. The new Spanish-language kiosks will allow passengers to check in for domestic and international flights, select an earlier flight option, or process frequent flier upgrades. Delta plans to roll out French-language kiosks later this year.
Sources: Internet Travel News, Delta Air Lines
AA opens first-class lavatories to all travelers
Coach passengers flying on American Airlines (AA) once again may use the lavatory at the front of the plane, located in the first-class section. Policies restricting the use of first-class restrooms were broadly implemented after the events of 9/11, but American Airlines was the only carrier to enforce the rule on all its flights.
The change applies to AA flights within the United States and flights departing from the United States. Federal law still requires that passengers on international flights, originating from foreign airports, use the lavatories within their section of the plane.
Sources: The Associated Press, USA TODAY
Fairmont offers eco-friendly meeting planning
Environmentally-conscious travelers may wish to hold their next meeting or conference at a Fairmont Hotels & Resorts property using the hotel chain’s Eco-Meet program. According to the company, Eco-Meet's goal is to “minimize harm to the environment during meetings, conferences and similar events.”
The program incorporates into its meetings environmentally-friendly meals and conference facilities, as well as environmental education. Environmentally-responsible methods of transportation to and from the meeting are also encouraged.
Eco-Meet is available at 36 Fairmont properties in the United States, Canada, Bermuda, Barbados and Mexico. Travelers should inquire at a specific Fairmont property to determine whether it offers the Eco-Meet program. More information is also available at www.fairmontmeetings.com.
Sources: Fairmont Hotels & Resorts, GreenBiz
