TSA tests new communications method for security checkpoint workers
In an effort to
increase efficiency and create a calmer environment at airport security checkpoints, the U.S.
Transportation Security Administration (TSA) is currently piloting “whisper wireless” radios that
allow security personnel to quietly converse across distances, rather than shout back and forth to
one another. Some of the radios include earpieces, shoulder-mounted microphones, or microphones
tucked in the officer’s shirtsleeve.
The pilot program is currently underway at Bradley International Airport in Connecticut and
Norfolk International Airport in Virginia. In addition to improving communications between airport
employees and the overall atmosphere at security checkpoints, the TSA said it believes the
reduction in noise levels will make more noticeable those passengers who may pose a security
threat.