The commission that runs the Minneapolis-St. Paul International Airport recently voted to spend USD $2.2 million on about 40 signs to clear up the confusion that causes an estimated 25,000 persons per year to go to the wrong terminal and sometimes miss flights.
The two terminals—Lindbergh and Humphrey, are three miles apart, on separate freeway exits, and signed with the terminal name only. No roads directly connect the terminals, which means it is necessary to return to the freeway to get to the proper terminal. The Metropolitan Airport Commission (MAC) plans to address the problem by dropping from the signs the present names in favor of “Terminal 1” and “Terminal 2” and list the carriers that depart from each. (MAC officials say the terminals will continue to carry their names honoring historic Minnesota figures.)
While some locally think the cost seems too high, a MAC spokesperson explained that existing parking, concession, and advertising fees will cover the cost so that those who benefit from the new signage are the ones who will pay for it—airport users.
Sources: msnbc.msn.com, startrbune.com, minnesota.public.radio.org, myfoxincities.com, kare11.com