Select the option that most closely describes your situation:
If you have an itinerary with your 1-800 number, use it — this will be fastest. If you do not have an itinerary, call your company travel department or visit your company intranet for travel procedures.
If you are enroute and require emergency assistance, call 1-800-213-7295.
Military & Government Travelers
If your travel office is open, call them— this will be fastest.
To find your travel office telephone number, click here. Type the agency or duty station that issues your travel orders in the Search box.
If your travel office is closed and you are enroute, use the telephone numbers below:
Germany: 0800 826-8960
Italy: 800 870813
Belgium: 0800 72775
Netherlands: 0800 022-4413
United Kingdom: 0500 893643
A call to the 24H Service Center may result in additional cost. Please verify with your travel manager.
Quickest option: Use the numbers listed in your itinerary as shown above. Even when calling outside of office hours, try contacting your servicing office in the first instance.
If your itinerary contains a separate emergency number, you can also use this.
If you have trouble accessing your itinerary, the below numbers for the 24-Hour service center can be used:
Europe: +44 203 353 0952
Middle East & Africa: +44 203 353 0954
A call to the 24-Hour Service Center may result in additional cost; please verify this with your travel manager.
Toll free within Argentina 0800 122 2980
Calls outside Argentina +5411 5555 2295
24-Hour Assistance: +55 11 3147 8000. We assign mobile phones.
24-Hour Assistance: +56 (2) 2374 7730
24-Hour Assistance +57 (1) 3239720. We assign mobile phones to attend all the emergencies of our clients (National service).
Mexico City 5241 5597
Outside of Mexico City (1) 800 705 8400
Local Emergency Service: 51 16101621 (outside of working hours only). Available for flight departure information or delays, and emergencies.
For International Assistance:
US 24-Hour Assistance (+1) 866-361-5078.
A call to the 24-Hour Service Center may result in additional cost. Please verify with your travel manager.
CORPORATE/BUSINESS TRAVELLERS FROM ASIA PACIFIC
Quickest option: Please dial the number listed in your travel itinerary, or dial the below numbers when calling outside of office hours
Australia, New Zealand, Singapore, Hong Kong
+63 2 459 5828 - Alternate After-Hours service number (Mon-Fri 1 pm- 9 am [GMT+8] Sat-Mon 9 am- 9 am [GMT+8])
400 887 7076 - call within China
+86 10 5929 3999 - call from overseas
1800 4190 120 – call within India
+91 124 474 7475 - call from overseas
+62 21 2954 5635
Please dial the number listed on your travel itinerary, or contact your travel manager.
+63 2 459 5832
24H service number: +44 203 3530957
+66 2 685 1700 (press 8)
A call to the 24- Hour Service Center or After-hours service number may result in additional cost. Please verify with your travel manager.