Success Stories


 

CWT

Outsourcing achieves impressive results

CWT IDENTIFIES NEARLY US$17.9M IN SAVINGS FOR BIOTECH COMPANY

CWT provided travel management services for a biotechnology company after it experienced significant reductions in the number of its in-house travel managers. We sourced suppliers, led vendor negotiations for the client, and looked for other ways to reduce air, hotel and ground costs. As part of this initiative, we implemented our proprietary, automated messaging tool to help change noncompliant employee behaviour and drive preferred supplier bookings. As a result, CWT:

  • Identified US$15.5 million in airfare savings.
  • Negotiated US$1.4 million in global hotel program savings.
  • Increased car rental discounts, saving US$575,000.

Carmaker gets plugged in for new model launch

PARIS BECOMES ELECTRIC

An automobile manufacturer needed a large-scale, interactive event in the heart of Paris to educate its sales representatives, managers and distributors about its first fully electric car model. CWT secured an appropriately named venue—Electric—and transformed its enormous 22,000-square-meter (24,200-square-yard) rooftop into a vehicle test track. We created a tagline that translated to “get plugged in” to complement the overall event concept, the new car model, and the event’s interactive approach to education and engagement. More than 300 attendees had an unforgettable experience, and a survey revealed 98 percent of them were satisfied with the event.

CWT uncovers savings opportunities, negotiates reimbursement from supplier

ENERGY CLIENT RECOUPS UNNECESSARY RENTAL CAR CHARGES

CWT helped a client in the oil and gas industry increase its potential annual savings on car rentals by nearly US$750,000. After conducting a comprehensive analysis of the energy leader’s ground transportation data, we discovered a pattern of loss/collision damage waiver charges at vehicle pickup. Our client had incurred approximately US$400,000 in expenditures resulting from the vendor upselling these unnecessary insurance products to the client’s employees. CWT persuaded the rental car company to reimburse our client for these charges and take steps to prevent its rental counter agents from offering insurance to the energy company’s employees. Our review also uncovered that more than half of the cars rented were larger, less fuel-efficient vehicles. If travellers shifted most of those rentals to smaller, more economical cars, we determined the energy company could save almost US$350,000 annually in rental charges and refuelling costs.

Industrial furniture manufacturer enhances safety and security

MORE CARE, LESS RISK SAVES NEARLY US$123K

An interior furnishings design and manufacturing firm wanted to provide more care to its travelling employees, while reducing risk within its travel program. The company’s employees lacked an easy way to get destination information, while its travel management and security teams needed reliable, timely intelligence forecasts and a better way to locate travellers quickly in an emergency. CWT delivered a safety and security solution that included powerful traveller tracking reporting, destination intelligence, incident alerts and crisis communications. The furniture-maker’s employees received access to relevant destination details, which helped boost productivity and reduce the research time needed for each trip. To determine the value delivered, we measured employee retention (lower costs due to less staff turnover) and productivity. The company saved nearly US$123,000 - a 558 percent return on investment - compared to their previous program.

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