Kelly L. Kuhn - Executive Vice President & Chief Customer Officer

Kelly L. Kuhn is CWT’s Chief Customer Officer. Based in London, she reports to the President & Chief Executive Officer, and is a member of the global Executive Leadership Team.


Kelly is responsible for global sales, program management and customer engagement.  Her remit includes Global Program Solutions (GPS), our Sales Regions, Global Partners Network, Military & Government, Energy Resource & Marine (ERM), Meetings & Events, and Sales Operations. 


Prior to assuming her current position, Kelly was President Europe, Middle East and Africa and Global Partners Network. Before that she had five successful years as President Asia Pacific. She improved levels of customer service, drove significant growth and built a strong organization.


Before her role in EMEA and Asia Pacific she was the President of CWTSatoTravel, a U.S. Military & Government Markets division of CWT. Prior to the merger between Carlson Wagonlit Travel and Navigant, Kelly was President of SatoTravel, a Navigant International company. Within the span of 15 years, Kelly held increasingly senior positions at Navigant.


Kelly, a U.S. citizen, graduated from Northwestern University in 1987 with a degree in music. Prior to joining Navigant, she worked for various music and theater organizations in the Chicago area as a developer and corporate fundraiser.