CWT - “KDS Neo is a Game Changer for Industry”

PARIS | 29 JANUARY, 2014

Business travel innovators Carlson Wagonlit Travel (CWT) and KDS today highlighted their ongoing commitment to providing the ultimate seamless, customer-focused experience to business travelers with the news that KDS Neo Expense is now available to CWT clients in the APAC, NORAM and EMEA regions.

Presenting together at KDS Now, the annual KDS meeting which took place in Paris today, the companies highlighted the unmatched quality, service and global reach now available to CWT clients looking to enhance door-to-door booking, which delivers almost instant bookable itineraries and predicts related expenses.

CWT shared positive feedback from clients who have already tested the new generation technology confirming that over 150 demos of the KDS Neo product have already taken place since last summer, to multinational companies with an expectation that more than 100 clients around the world will choose KDS products by the end of 2014.

To watch exclusive interviews from KDS Now 2014 with CWT’s Nicholas Vournakis, senior vice president, global marketing and Dean Forbes, chief executive officer, KDS, please click here.

Speaking at KDS Now CWT’s Nicholas Vournakis, senior vice president, global marketing, said: “ KDS Neo is a game changer for the industry when it comes to the user experience. Across the world corporate travelers have been seeking a smooth and personalized service when it comes to travel booking and expense reimbursement. There is a changing expectation that the experience in a corporate setting versus a personal one should be no different and KDS Neo is finally closing the gap between the B2B and B2C experience. We are delighted with the response from clients so far and the fact it’s now able to be offered worldwide is a significant new chapter, for not only CWT but also the wider business travel industry.”

Vournakis added: “CWT is excited to be on the front end of this important industry shift and help take KDS Neo and Expense global. Building on the successful reputation that we have already built up across EMEA, we are co-investing with KDS to create a truly unique functionality that is being introduced across the world, starting with the U.S. We want to ensure we carry on leading the industry and offering our clients the latest and most innovative products - creating as seamless combination of user experience and expense management.”

Dean Forbes, chief executive officer, KDS concluded: “CWT and KDS have been working tirelessly together to ensure KDS products and services are offered across all regions including NORAM, where we previously haven’t had the same exposure and reputation as in EMEA. As two companies which have digital technology and innovation at our very core, we are eager that we forge ahead with products such as KDS Neo Expense and develop more solutions that will truly change the business travel arena for good.”

About Carlson Wagonlit Travel
CWT is a global leader specializing in managing business travel and meetings and events. CWT serves companies, government institutions and non-governmental organizations of all sizes in more than 150 countries and territories. By leveraging both the expertise of its people and leading-edge technology, CWT helps clients derive the greatest value from their travel program in terms of savings, service, security and sustainability. In 2012, sales volume for wholly owned operations and joint ventures totaled US$27.7 billion. As part of its commitment to responsible business, CWT is a signatory of the United Nations Global Compact Ten Principles. For more information about CWT, please visit our global website at Follow us on Twitter @ CarlsonWagonlit.

About KDS
KDS ( is a leading international provider of Travel & Expense (T&E) management systems for private and public sector organizations. The KDS unified Software-as-a-Service (SaaS)-based technology addresses the full range of T&E requirements, from travel policy definition and enforcement, and the online self-booking of travel, through to automated travel expense processing and invoice reconciliation. With each stage handled seamlessly by the KDS fully-integrated technology, clients achieve significant efficiencies and cost-savings. KDS offers the most extensive back-end connectivity to financial service and travel providers (airline, car, rail and hotel) in the industry, ensuring optimized pricing and up-to-the-minute inventory control. Follow us on Twitter @KDS_Innovates.