LATAM Airlines – certified as a 5-Star Global Airline

The Airline Passenger Experience Association (APEX) has officially certified LATAM Airlines as a 5-Star Global Airline within their Official Airline Ratings program. LATAM Airlines is one of the two Latin American airlines which have been honoured with this prestigious award.


The Official Airline Ratings is the first rating program of the airline industry that is exclusively based on verified passenger feedback. The ratings are based on the analyzed and evaluated travel experience on board of more than 470 airlines with the help of the app called Triplt. The seat comfort, the cabin service, the in-flight catering and the entertainment system were also taken into account for this valuation.


APEX is a non-profit organization that has been working on improving all the aspects of the travel experiences in the last forty years: Starting with the planning and installation of seat-, entertainment and communication systems on to about airport lounges or on board catering.