Travel Risk Management

Safer travels for your employees

Travel security essentials

The security requirements for business travel have risen – with more and more trips involving destinations classified as a medium or even a high travel risk. Even major European cities are now deemed to be more dangerous than they were ten years ago. Companies are now at greater risk of failing to meet their duty of care and having to bear the costs of travel disruptions. It is therefore vital to deal with travel risks professionally and take comprehensive precautions. Three building blocks form the basis for good travel risk management:

Good travel risk management rests on three pillars:


1. Information:

The first and most important building block is the information that travelers and travel managers should receive: destination information with an overview of infrastructure, customs and cultural characteristics. Descriptions of possible health and safety risks, as well as warnings about current events, are equally important. Travelers should also receive advice about how to reduce risks through prudent behavior. The best way to avoid risks is to take action in advance. If an event is being held in an exotic location, for example, you must first find out about the local health and safety conditions. Large companies often have their own security department, which should be consulted to review the plans.

2. Reaction:

Locate, contact, support: that's the triad of emergency action when sending travellers to dangerous regions. Key components of risk management include an emergency task force with representatives from management and relevant departments, an early warning system for potential hazards, a 24-hour emergency service and medical support.


Even for destinations that are considered safe, this is not going too far. Those who experience relatively harmless travel disruptions, for example due to strikes or storms, also benefit from traveling in the peace of mind that they will receive support if they need it. The added value in this case is all about eliminating sources of stress and therefore being more productive.





3. Technology:

Effective risk management benefits greatly from technology: potential tools include interactive map-based traveler tracking, systems for two-way communication with travelers (email, SMS, voice message) and documentation of the security measures taken – to prove that the company is meeting its duty of care.


One particularly useful feature for travelers is a travel app that shows all trip data, informs travelers about changes and enables communication with the company or travel agency. However, all of this only works if you book all services through the same booking channel – ideally the business travel agency. Only then is it possible to obtain complete data covering the entire travel itinerary and quickly determine travelers’ whereabouts.



If corporate travel managers integrate these three building blocks into their business travel arrangements, meeting security requirements will come naturally. We are happy to offer you all the support you need!


CWT Switzerland

Main Office in Zurich
Josefstrasse 216
8005 Zurich
Phone: +41 (0)58 322 11 11
Fax: +41 (0)44 273 57 58