Carlson Wagonlit Travel and Orient Travel celebrate inauguration

Event celebrates successful integration of partnership in the UAE, Bahrain, Kuwait, Sultanate of Oman and Qatar.


Carlson Wagonlit Travel's (CWT's) partnership with Orient Travel, the UAE-based travel management company, was yesterday marked with an official inauguration event for clients, suppliers and partners and was attended by His Excellency Sheikh Sultan Bin Khalid Al Qassemi, His Excellency Sheikh Saud Bin Khalid Al Qassemi and Sheikh Faisal Bin Khalid Al Qassemi, President of Orient Travel.  

CWT initially partnered with Orient Travel in July 2013, with the relationship being strengthened in July 2014 when Orient Travel became sole international partner in the GCC countries of Bahrain, Kuwait, Oman, Qatar and the United Arab Emirates (UAE).

The event also showcased the creation of a state-of-the-art call centre and new training program, which has been implemented by CWT for the Orient Travel teams, to strengthen and ensure the world class customer service that CWT is globally renowned for.

Commenting on the partnership, Andrew Waller, president Europe Middle East & Africa, and Global Partners Network, CWT said: “We are delighted with the smooth transition of our clients and suppliers to Orient Travel. The Middle East is strategically important for our clients and therefore for CWT. Orient Travel has excelled over the last six months, winning several awards at the prestigious World Travel Awards earlier this year; including Leading Travel Management Company, UAE and Leading Travel Management Company, Dubai.”

Orient Travel CEO Asim Arshad added: “Yesterday marked an important chapter for Orient Travel and CWT, as we are now able to offer the outstanding CWT global service fused with an enhanced product offering across the region. New product offerings include tools such as the award-winning app CWT To Go™ and CWT Itinerary, as well as an innovative online solution. With our enhanced presence in the Middle East and our stronger relationship with CWT, we look forward to delivering our high quality service to customers across the region.”

About CWT
CWT is a global leader specialized in managing business travel and meetings and events. CWT serves companies, government institutions and non-governmental organizations of all sizes in more than 150 countries and territories. By leveraging both the expertise of its people and leading-edge technology, CWT helps clients derive the greatest value from their travel program in terms of savings, service, security and sustainability. The company is also committed to providing best-in-class service and assistance to travelers. In 2013, sales volume for wholly owned operations and joint ventures totaled US$26.9 billion. As part of its commitment to responsible business, CWT is a signatory of the United Nations Global Compact Ten Principles. For more information about CWT, please visit our global website at Follow us on Twitter @CarlsonWagonlit.

About Orient Travel
Orient Travel has been a pioneer of travel in the region for over 51 years and is today recognized as one of the largest travel management companies in the region. With over 26 branches and 12 implant offices, Orient Travel today has the largest network of offices in the UAE. In 2013 Orient Travel initially partnered with Carlson Wagonlit Travel in the UAE, and this partnership was further strengthened in 2014 with the opening up of four international branches in Bahrain, Kuwait, Sultanate of Oman and Qatar.

With an annual turnover of over 225 million Orient Travel has been awarded consistently at the prestigious World Travel Awards in 2010, 2013 & 2014.   

Media Contacts
Carrie-Ann Cooper or Chloe Couchman
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