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CWT Program Messenger

Informerar, rådgör och förstärker varje steg

Personifierade, målriktade budskap hjälper er att nå företagets mål.

Förstärker företagets resepolicy

 

Förbättrar processen med leverantörsavtal

 

Ökar medvetenheten för företagets resekostnader
  Ökar kundtillfredsställelse
  Increase traveler satisfaction
Ger destinationsinformation  
Provide timely, destination-based information  
Att skapa en resepolicy är bara det första steget till att driva besparingar och få kostnadskontroll.

- Du informerae medarbetarna om policyn.

- Du vill förstärka ett positivt resebeteende.

- Du vill ändra ett beteende som ej stödjer resepolicyn.

- Du vill ta del av besparingsmöjligheter.  

- Du vill förbättra kundnöjdheten.

 

CWT Program Messenger hjälper dig att göra detta och mer därtill. Det är ett användarvänligt, skräddarsytt kommunikationsredskap som hjälper dig överbrygga många barriärer när du ska kommunicera med dina resenärer.

Action:

Chris books an international flight.

Impact:

If she doesn’t know about her company’s mobile policy before her trip, Chris may incur unexpected expenses that may not be reimbursable.

Messages:

After booking, Chris receives an email with mobile policy information. A text message sent on the day of her trip reminds her to take action:

Travel reminder: Don’t forget to disable roaming on your mobile phone/other wireless devices before takeoff. Have a safe trip!   

Result:

Chris turns off data roaming and avoids surprise charges. Her company raises awareness of the total cost of travel and keeps employees happy.

 

Action:

Bob books a nonpreferred hotel.

Impact:

His company misses a savings opportunity and experiences reduced negotiating power with preferred hoteliers. 

Message:

Bob receives an email encouraging him to rebook at a preferred hotel to take advantage of negotiated rates:
Thank you for arranging your trip through CWT. Our records show you booked a nonpreferred hotel. Help us maximize savings by changing your reservation to a preferred property …

Result:

He changes his reservation to a preferred hotel, which saves his employer money and supports its supplier commitments. 

 

 

Action:

Stephanie does not book the lowest airfare available. 

Impact:

Her choice affects her company’s negotiated air contracts and savings opportunities. 

Message:

Stephanie receives an email asking her to rebook a more economical flight:

Your flight reservation exceeds the lowest available price. Please change your booking to a less expensive one if possible. Choosing the lowest fare helps us stretch our travel budget.  

Result:

Pre-ticket data triggered the email, so Stephanie is able to change her flight. Over time, her company improves travel policy compliance and controls costs through increased lowest fare acceptance.