INSIGHTS AND REPORTS
CWT UK & I latest insights
Build your international relationships on a solid foundation with our guide to business card etiquette around the world. What should you include on your card, when should you hand it out and how should you accept others? These answers vary between cultures, so get it right to keep relationships from tumbling down.
Working in a city doesn't necessarily mean missing out on beach action this summer. As the temperature rises, plan your escape from the office and kick back at a man-made haven of sand, entertainment and alfresco dining, with our report on urban beaches.
With its booming economy, vast factories and gleaming skyscrapers, Shenzhen is one of China's showpiece cities. For the business traveller, there are pitfalls to be avoided, including showing tattoos or dramatically dyed hair. Read on to find out how to get there, when to take a red or green taxi, how long to expect your meeting to last, and other tips for success in this iconic city.
Discover the history and culture - and goose (!) specialities on offer in the Slovakian capital.
The United Nations (UN) Agency for the Food and Agriculture Organisation (FAO), serviced globally by CWT, has a well-structured travel management programme, with special requirements that include keeping costs low and travellers safe. Sasa Carpenada interviews their travel manager to find out how.
Since the hype around Bitcoin, Blockchain has been a major buzz word. It’s a technology that has the power to change any number of industries - the travel sector included.
Business Travel Show is Europe’s biggest, most relevant, industry networking event of the year, taking place on 21-22 February 2018 in Olympia Grand, London. It helps business travel buyers keep up to date with peers, benchmark suppliers’ performance and discover new industry trends.
It’s important to stay on top of the trends and predictions in 2018. Having a decent ground transport plan for your business can save you time and money, so have a look at our suggestions in the following article to see how you can make the most out of 2018.
CWT Connect 2017 explored the glory, the power and the pitfalls that come with data. Karen Bamford reports from CWT's flagship client event.
Feeling baffled by the surge of technological advances? Here are just some of the things you need to know.
Automating your expense management process brings with it a number of benefits. If you’re still not sure we hope this list might change your mind…
Gadgets can make your life so much easier. We’ve chosen a range of convenient, impressive, beautiful and essential gadgets, for when you are on the move or at work.
When it comes to keeping travellers safe, have you thought about how your expenses can help?
Ah, Paris… the capital of love. Paris - the noble city of culture. Paris - a hub for innovation and international business.
Carlson Wagonlit Travel organised and promoted the 14th annual Business Travel Journalism Awards (BTJAs).
General Data Protection Regulations 2018 – Samantha Simms, global privacy officer, CWT
CWT M&E has set the gold standard for services that help with clients’ safety & security by launching the only global corporate meetings and events service to include International SOS services as part of its core customer offering.
With watches and phones able to beep and pay from everything from a bus journey to a sandwich, the idea of paying for things virtually is part of everyday life for many of us.
Joanna Dobson, senior director at CWT UK & Ireland joined a senior panel of experts at the recent DataArt Question Time event. Alongside other representatives from the travel world she talked about digital transformation in travel.
The security of data and information security is a priority for all companies, but particularly for corporate travel management teams. Changes in privacy laws and high profile data breaches, along with the proliferation of mobile devices and cloud technologies have made it a frequent discussion and concern - in the media and in the board room.
For several years now, the Internet of Things (IOT) and artificial intelligence (AI) has been referred to repeatedly as game changers. But what do they actually mean?
Industry experts gathered to share their knowledge and opinions at CWT’s annual client conference, CWT Exchange, in November. This year the event was held at the luxurious InterContinental hotel at the O2, London, and attendees included travel managers and meeting planners.
With so many travel booking services available to us, whether that is using comparison sites or event going direct to hotels and airlines, you may wonder whether programme managers offer value to your business. So, why should you work with one? Here are a few reasons.
Business travel can become somewhat of a routine, especially if you are visiting the same places, staying in the same hotels every time. It’s true, a hotel needs to be practical – good WiFi access, a comfortable bed, a good location and a decent night’s sleep are all important. But what if you fancy a change? We have pulled together a selection of the world’s most weird and wonderful hotels, so take your pick!
After the Rio games, the Olympic flame starts its journey to the land of the rising sun. Japan, or more specifically Tokyo, will be the next home of the Summer Olympics. Here are some of the spectacular city’s highlights.
Collecting miles and points may threaten to lead your travellers off-policy. However, if used in the right way, loyalty schemes can be beneficial for businesses.
More and more travellers are taking advantage of their journeys by adding a few days to their business trips to enjoy some down time in a new locale while they are away from home.
CWT has signed a partnership agreement with Airbnb giving our clients an even greater choice for travel accommodation. From Saturday 1 October, we will be able to make Airbnb bookings for our clients and integrate those trips into CWT’s Off Channel Reporting programme.
If like most of us you won’t be able to make it to Rio this summer, why not take a trip down memory lane and the dazzling summer of 2012 when London hosted the games? Although London was the official host, venues around the country saw sporting action and many of them have new attractions to enjoy in the summer of ‘16.
A recent study has found that air rage incidents are four times more likely to happen on planes with a first class seating tier than those without.
In aid of World Environment Day (WED) on Sunday 5 June, we look at the ways in which arrangers and travellers can make a difference to the environment by adopting more sustainable business travel practices.
In 2014, our analysts at CWT Solutions Group investigated the ROI from the traveller’s point-of-view, based on a wide-scale traveller survey of 10,000 respondents to find out what makes a successful business trip, and whether unsuccessful ones can be avoided.
In today’s modern world, it’s now even more important than ever to focus on the safety of your employees, and also to ensure that you maintain business continuity.
This June, a team of five CWT employees is taking on the mammoth 34th Race Across America (RAAM) to support ECPAT, a charity network which aims to prevent the sexual exploitation of children around the world.
Carlson Wagonlit Travel has launched its new alerts service, which is powered by International SOS. CWT Alerts provide concise information to travel managers about incidents which may affect travel or threaten the safety and security of travellers.
The latest version of CWT To Go now has even more features to make travelling easier.
As sharing economy start-ups adapt their offerings to the managed travel market, barriers in managed travel are coming down. Companies ignore them at their peril!
Travel arrangers and meeting planners have more choice than ever when it comes to deciding on the best hotel and venue solutions. By making responsible choices, we can all contribute to make a positive difference to the environment.
Throughout 2016, Eire will be marking the centenary of the Easter Rising, a critical episode in the series of events which led to the creation of an independent Irish Republic.
Women book their flights 1.9 days earlier than their male counterparts, according to Carlson Wagonlit Travel (CWT)’s analysis of 6.4 million air booking transactions. They therefore pay an average of around two per cent less for their tickets than men.
Today CWT celebrates International Women’s Day by profiling some of CWT’s most inspiring women. Read on to find out about what inspires them.
Technology was the buzzword at this year’s Business Travel (BT) Show, where over 7,500 attendees gathered at London’s Olympia Grand to find out the latest from the biggest players in the business travel world.
What can travellers expect in 2016? New tools, better service and a focus on safety and security according to the latest research by the Carlson Wagonlit Travel (CWT)’s management institute.
The latest research from CWT predicts that travel companies will embrace new technologies and ways of working to improve traveller satisfaction, marking further progress in creating seamless and personalised travel experiences.
Attendees at CWT Exchange shared their thoughts on how mobile booking would influence their business in the next 12 months. Read more here.
How fast will the Airbnb’s and Uber’s of this world be in your travel programme? CWT asked its clients at their annual conference to find out more.
CWT’s annual client event Exchange took place on Wednesday 25 November at the Renaissance St Pancras, with over 100 clients from across business travel and meetings and events, the day was moderated by BBC’s Steph McGovern.
Increasingly responsibility is coming to travel managers to look after meetings spend. CWT brought it’s in house expert Kari Wendel over from the US to talk to clients about this phenomenon and what they can do at the recent CWT Exchange event.
Ensure you and your travellers are up to date with key baggage and fare changes from two carriers we know many of you use every week.
Follow these tips on how you can help protect your company by making compliance a priority.
Gaming techniques – or gamification – are a great way to unlock the next level of traveller loyalty and compliance.
Low-cost carriers (LCCs) no longer have their eye only on the leisure market... Many are introducing a business model similar to that of legacy carriers.
Implementing virtual payments is a top priority in 2015 for a third of travel managers, according to CWT’s annual Travel Management Priorities survey.
From 8 June, DVLA changes mean that the paper counterpart of the UK driving licence will not be valid. After that date, the photocard licence will constitute the full UK driving licence.
Looking to make savings on your corporate travel programme? Ground transportation is a great place to start.
Rail prices are once again rising from January - avoid the latest price hikes with some top tips on how to make savings on rail.
Follow our advice to ensure your air programme is as effective as possible at meeting the needs of your business.
Looking to spring clean your CR programme? Follow these tips to reinforce CR in your travel programme.
Companies around the world are now more willing to increase their spending on travel incentives as a way of rewarding staff.
The Nordic countries are truly “hosts with the most” when welcoming corporate guests - but they may not be as pricey as you think.
Traveller reviews and social media are changing the way we plan and talk about our trips. What does this mean for the business travel world?