Terms of Use

Please read before visiting our Website

Last update on May 04, 2007


By using this site, the User agrees to the terms and conditions in force at the time of use. 

These terms and conditions may be changed at any time and without warning. The User is therefore advised to consult the terms and conditions at each visit to the site.

CWT means Carlson Wagonlit Travel.

CW Travel Holdings, N.V. 
Wisselwerking 58 
1112 XS Diemen 
The Netherlands 

1. Computer freedom and data privacy

CWT is committed to protecting Users’ online privacy and personal data. We do not use the Site to solicit information from children, nor conduct commercial operations aimed at individuals under-18.


Any personal information communicated by the User following a request for information via the Site will be protected by CWT.


This information is required to respond to Users’ requests, to better know Users and to inform them about our products and services through a variety of media. This information is only used by the CWT group and will not be transferred to any third parties.


Users may therefore receive commercial offers or information from CWT following their request for information. Regarding email messages, the User may at any time ask to be removed from our mailing list through the unsubscribe link featured on all our emails.


The User reserves the right to access, modify, rectify or remove any personal information at any time. He or she may exercise this right by sending an email to on the condition that he or she can prove his or her identity.


2. Site use

No warranty to the User is provided concerning the following:


(i) The absence of anomalies, errors and bugs liable to affect navigation on the Site or the implementation of any functionalities proposed on the Site, or even the use of software accessed on or through the Site 
(ii) The possibility of correcting anomalies, errors or bugs 
(iii) The absence of Site breakdowns or service interruptions 
(iv) The Site’s compatibility with specific materials or configurations


CWT is in no way responsible for failures due to third-party software, regardless of whether these are incorporated into the Site or provided via the Site.


CWT is in no way responsible for any damage, direct or indirect and/or immaterial, foreseeable or unforeseeable (including loss of profits or opportunities) linked to the provision and/or use or the total or partial failure to use the Site functionalities, including the responsibility associated with any viruses likely to infect the User’s computer equipment.


In any case, the User acknowledges that he or she takes into account the characteristics and limitations of the Internet, and in particular its technical performance, the response time for consulting, requesting or transferring data and the risks linked to online security.


3. Hyperlinks third party sites

The User can access third-party sites through hyperlinks present on the Site. CWT cannot be held responsible for the information posted on third-party sites nor third party sites’ handling of Users’ personal data, which remains the sole responsibility of these sites.


CWT does not authorize hyperlinks to its Site, regardless of the type of link, without prior written consent.


4. Intellectual property - copyright

The Site, its content and all constituent elements, are original works for which companies of the CWT group and/or its partners, hold the full intellectual property rights and/or commercial rights, in particular copyright, data base rights, brand rights and rights pertaining to drawings or models.


The Site, as well as its software, databases, texts, information, analyses, images, photos, charts, logos, sounds and any other content on the Site, remain the exclusive property of companies of the CWT group and/or partners, or of the respective owners with whom the latter has/have made user agreements.


The User is granted a non-exclusive, non-transferable right to use the Site and its information in a private context. This right consists of (i) a right to consult online data and information contained on the Site and (ii) a right of reproduction consisting of printing and/or saving consulted data and information. This right of use applies only to use for strictly personal purposes.


All other uses of the Site by the User, notably for commercial purposes, is forbidden. The User may not for any other than personal purposes, reproduce, display, sell, distribute, transmit, translate, adapt, circulate or communicate wholly or partially in any form any of the Site’s elements or information.


In addition, the User may not by any means introduce any information that may modify or damage the Site’s content or presentation.


5. Responsibility

All information accessible via the Site is provided "as is". CWT provides no explicit or implicit warranty and assumes no responsibility regarding the use of this information.


The photos and documents illustrating this site are not contractual and CWT cannot be held responsible for them.


The User agrees not to transmit to the Site any information that may lead to civil or penal liability and agrees not to divulge via the Site any information which is illegal, libelous or against the public order.


6. Cookies


This site places a cookie in the User’s computer. A cookie does not enable CWT to identify the User. As a general rule, it records information regarding User navigation (pages consulted, time and date of consultation, etc.) for each visit.


We inform the Users that he or she may block the use of cookies by configurating his or her browser.