CWT continues to drive IHG's global travel programme
10 AUGUST, 2015
Retained account covers IHG's global business travel across 17 markets in three continents including the UK.
Carlson Wagonlit Travel (CWT) will continue managing the travel programme for InterContinental Hotels Group (IHG), one of the world’s leading hotel companies. CWT has held the contract for IHG’s global business travel since 2009 and will continue to do so until at least 2017.
IHG recognised CWT’s proactivity, responsiveness and consistent customer service when awarding the contract extension.
Cathy Voss, executive vice president, Global Programme Solutions, CWT, commented: “Like CWT, IHG places great importance on connecting people, so we are delighted to have the opportunity to build on our existing relationship. We believe that through our outstanding customer service, online booking tools and increased use of mobile technology, we can drive further value for IHG moving forward.“
About CWT CWT is a global leader specialised in managing business travel and meetings and events. CWT serves companies, government institutions and non-governmental organisations of all sizes in more than 150 countries and territories. By leveraging both the expertise of its people and leading-edge technology, CWT helps clients derive the greatest value from their travel programme in terms of savings, service, security and sustainability. The company is also committed to providing best-in-class service and assistance to travellers. In 2014, sales volume for wholly owned operations and joint ventures totaled US$27.3 billion. As part of its commitment to responsible business, CWT is a signatory of the United Nations Global Compact Ten Principles. For more information about CWT, please visit our UK website atwww.carlsonwagonlit.co.uk. Follow us on Twitter@CWT_UKI