Denise Harman to take over programme management responsibilities in expanded role
After nearly 34 years at Carlson Wagonlit Travel (CWT), and 43 years in the travel industry, Nigel Turner, senior director of programme management UK will retire next month.
Nigel started at the global travel management company CWT as a branch and implant manager, before moving to account management, and then a number of teams from the UK board including public sector, business services, sales and programme management.
One of the most experienced people in business travel, Nigel is frequently called upon to speak at events and in publications, sharing his depth and breadth of knowledge. He has many interesting stories about how the industry has evolved – going back to the days of hand-writing tickets for customers, arriving at the airport only 30 minutes before a flight and smoking on board.
Nigel will be handing over the 24-strong programme management team to Denise Harman on 28 April. Denise, who has been country director in Ireland for the last three years, will now focus on CWT’s client management teams, while retaining some responsibility for elements of the Ireland business.
Denise will continue to sit on the UK & Ireland leadership team reporting to VP and country director Johan Wilson. Denise joined CWT in 2014 after 15 years at Aer Lingus, and 10 years with another travel management company.
Wilson said: ‘Nigel’s adaptable and agile work ethic has stood in him good stead in an industry that’s nearly unrecognisable since 1983. We will be very sorry to see him leave the company, but know his team and his successor will continue his great work for our clients. Denise’s work at CWT and throughout the industry gives us huge confidence our teams will be exceptionally well led – and deliver even more value for our clients.’
About CWT CWT is a global leader specialised in managing business travel and meetings and events. CWT serves companies, government institutions and non-governmental organisations of all sizes in more than 150 countries and territories. By combining both the expertise of its people and leading-edge technology, CWT helps clients derive the greatest value from their travel programme in terms of savings, service, security and sustainability. The company is also committed to providing best-in-class service and assistance to travellers. In 2015, sales volume for wholly owned operations and joint ventures totaled US$24.2 billion. As part of its commitment to responsible business, CWT is a signatory of the United Nations Global Compact Ten Principles. For more information about CWT, please visit our UK website at www.carlsonwagonlit.co.uk. Follow us on Twitter @CWT_UKI.